After you have submitted your verification information, your account will be verified within a few minutes in most cases.
That said, we may occasionally need additional time to review your account. This can happen for a number of reasons. Depending on the circumstance, we may be able to approve your account after additional review. In other cases, we may need to request additional information to verify your details, such as:
- An additional government-issued identification document.
- A proof of address document.
- A tax identification verification document.
- A recent bank statement.
Should we require such documentation, we will reach out to you via email from support@tryanchor.com. You should always verify that you are communicating with Anchor by double checking the email domain (@tryanchor.com) before uploading documentation.