We offer two mechanisms to withdraw funds: withdrawals via the blockchain and via bank transfer.
Cryptocurrency Withdrawal (blockchain transfer):
- Navigate to your Portfolio
- Tap on the balance for the currency that you wish to withdraw
- Tap the button for "Deposit/Send" in the top right corner and chose "Send"
- Choose "Send."
You will be prompted to provide and verify a withdrawal address, which should be the wallet address of your destination. The processing time for cryptocurrency withdrawals varies by currency, but most withdrawals are processed in under 1 hour.
Bank Redemptions (ACH bank transfer):
- Navigate to your Portfolio
- Tap on your US Dollar balance
- Tap "Withdraw" at the top
- Enter the desired amount and bank account, then tap "Withdraw USD".
Once you have initiated your withdrawal, funds should take approximately 1-2 business days to be transferred to your selected bank account. Depending on your bank, they make take additional time to credit funds to your account.