We support 2-step verification via both SMS (Text Message) and Google Authenticator (TOTP).
To set up SMS verification:
- Go to Settings > Setup Primary Phone Number
- Tap "Send a verification code to your phone"
- (If you need to update your phone number, go to Settings > Account Actions > "Contact Support", or write to us at support@tryanchor.com)
- Enter the code sent to your phone
- You will receive a confirmation that your phone number has been verified
Note that attackers have demonstrated the ability to successfully transfer a mobile number to a phone under their own control ("SIM Swap"). For this reason, SMS may not be as secure a way to provide 2-step verification as a dedicated Authenticator App, which we also support.
To enable 2-Step via an Authenticator app:
- Navigate to Settings > Two Factor Authentication
- Tap "Add to Authenticator App"
- Follow the instructions to add Anchor to your Authenticator app.
- Note that you'll need to download Google Authenticator or a similar authenticator app in order to do so, if you haven't already.
If you need to update your phone number, let us know by writing to us at support@tryanchor.com.